Terms of Service

1. Agreement

By creating an account or purchasing any service on HostToUp.com (“we”, “us”, “our”), you agree to these Terms of Service and our Privacy Policy. If you’re accepting on behalf of a company, you confirm you have authority to bind that company.

2. Services

We provide web hosting — including WordPress, Nord.app (Node.js) and E-commerce hosting — as well as VPS and cloud instances provisioned on DigitalOcean, Google Cloud and Vultr. Service specifications (CPU, RAM, NVMe storage, bandwidth) are stated on each plan page and form part of this agreement.

3. Billing, currency & renewal

• Plans are billed monthly (or hourly for eligible VPS) in INR or USD, at the rate displayed at checkout.
• Renewals are charged automatically unless cancelled before the renewal date. We email a renewal reminder at least 14 days in advance.
• Prices may change for future renewals with 30 days’ notice; the price at checkout always applies to the first term.
• All payments are non-refundable except as described in our Refund Policy.

4. Acceptable use

You agree not to use our services for:

• Sending unsolicited bulk email (spam) or operating botnets
• Hosting illegal content, malware, phishing pages or pirated material
• Attacking other networks or systems (DDoS, scanning, exploitation)
• Any activity that violates Indian law or the laws of your jurisdiction

We may suspend a service immediately if it poses a security or legal risk. Suspended accounts are reviewed within 24 hours; genuine mistakes are restored.

5. Uptime & service credits

We target 99.9% monthly uptime. If your service falls below 99.9% in a month (excluding scheduled maintenance and factors outside our control), you’re eligible for a service credit of 5% of the monthly fee per 0.1% shortfall, capped at 100% of that month’s fee.

6. Your data & backups

You retain full ownership of your content. Daily backups and on-demand snapshots are provided as a convenience; you remain responsible for maintaining your own off-site copies of critical data.

7. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim arising from the services is limited to the amount you paid us in the three (3) months preceding the claim. We are not liable for indirect, incidental or consequential damages, including lost profits or data.

8. Termination

You can cancel anytime from your dashboard or by contacting support. Cancellation takes effect at the end of the current billing period. We may terminate accounts that materially breach these terms, with a 48-hour notice where safe to do so.

9. Changes to these terms

We may update these terms from time to time. Material changes are announced by email at least 14 days before they take effect. Continued use of the service after that means you accept the new terms.

10. Contact

Questions about these terms? Email legal@hosttoup.com or use our contact page.